Requesting Testing Accommodation

CYCCB offers testing in compliance with the American’s with Disabilities Act (ADA). Practitioners who qualify for accommodations under ADA are granted special testing conditions. Accommodations are only granted by the CYCCB Board.

To apply for an testing session accommodation, a practitioner sends a written request for accommodation by mail, fax, or email to the CYC Office. The request includes: a) the name and contact information (email and postal address) of the practitioner making the request b) date when testing is expected; c) description of why the accommodation is necessary; and d) description of the specific accommodation requested. The practitioner also submits acceptable documentation that confirms the need for accommodation.

When the CYC Office has received all of the information and documentation described above, they submit the information to the CYCCB Board for action. The CYCCB Board reviews the request and makes recommendations for how to respond. The CYC Office then takes action to implement the response specified by the CYCCB Board.

It is recommended that up to 3 weeks be allowed for this process to be completed.


Becoming a CYCCB Proctored Test Site

Child and youth care certification testing is available to practitioners in the United States and Canada through proctored testing sites. These sites are operated by universities, colleges, service organizations, testing services, training providers and others. The sites are authorized to conduct on-line testing using the booklet-based and/or on-line exams offered by CYCCB. CYCCB’s goal is to have proctored testing sites available in all communities, states, and provinces.

Each proctored test site signs an agreement with CYCCB. The agreement is between CYCCB, the people authorized to conduct testing and the organization sponsoring the site. The agreement is based on information provided to CYCCB (outlined below).
Final approval to be a CYCCB Proctored Test Site is granted by the CYCCB Board of Directors.

To become a test site:

  1. Contact the CYC Office, express your interest in becoming a test site, and request an information packet. You can also get this information packet directly from the CYCCB website at http://www.cyccb.org.
  2. Provide the CYC Office with the information requested in the information packet. A CYCCB staff member will be assigned to help you through the approval process. A Proctor Agreement will be developed based on the information you provide.
  3. When the agreement is completed and signed, it will be presented to the CYCCB Board for approval. The CYCCB Board will review the application and make a determination as to whether or not a site will be approved to conduct testing and under what conditions.
  4. After the proctor agreement is approved, all test proctors will complete the booklet-based and/or on-line proctor training. The proctor training provides specific guidelines that will be followed when conducting testing.
  5. When all of this has been completed, the test site will begin offering booklet-based and/or on-line CYC certification testing at their location.
  6. Sites typically establish a yearly schedule for when testing will be offered. This is posted on the CYCCB website. The CYC Office refers practitioners seeking testing in the local geographic area to the site.

There is no fee involved in becoming a proctored test site.

Proctor eligibility policy: Proctors who are eligible to be certified are REQUIRED to be certified before being approved as proctors. Proctors who are NOT eligible to be certified will be approved with the stipulation that they CANNOT test for certification until such time as the exam has been changed. Certified practitioners who are proctors, whose certification has lapsed, are not allowed to retest and apply for re-certification until such time as the exam has been changed.

If a proctor submits an application for certification, the CYC Office will verify compliance with this policy before recommending certification of the proctor applicant. ​Proctors will be notified of the policy as part of the proctor approval and training process.


Appealing Certification Decisions

All practitioners submitting applications for CYC-P Certification have the right to appeal certification decisions made during the processing of an application. The CYCCB Office receives and processes applications. Policies in place at the time of processing are applied to each application. CYCCB seeks to operate a certification system that is equitable and fairly administered to all practitioners.

Most application processing decisions are made by the Office staff based on policies set by the CYCCB Board. Although the Office staff have some latitude in interpreting how to apply an existing policy, most policies require little interpretation. When questions arise relating to how a policy applies to a specific application, the questions are typically communicated to the CYCCB Board for interpretation and clarification.

Appeals for redress are made directly to the CYCCB Board President. The appeal must state the issue for which redress is requested and the specific solution desired. The President and the Board will investigate the issue and respond to the request within 30 days.
NOTE: An appeal should not be made to the President until after the CYC Office has had the opportunity to address the issue and has clearly stated an opinion on what is being rejected and the basis of the rejection.


Criminal History Reporting

CYC-P certified practitioners maintain high standards of practice and do not have criminal history that denies them opportunity to work with children, youth, or families in the state or province where (s)he lives and/or works. CYC-P certified practitioners are required to notify the CYC Office of any criminal history or changes in criminal history that would cause the practitioner to be denied employment working with children, youth or families in the state or province where (s)he lives and/or works.

The practitioner signs a statement to this effect during the application process. Each year during the first and second year renewal process, practitioners update this information and reaffirm compliance with the policy. Practitioners are required to notify CYCCB of changes in their criminal history status within 30 days of the change.

Practitioners are ethically bound to report other practitioners if they have knowledge that the practitioner is CYC-P certified and is denied employment working with children, youth or families in the state or province where (s)he works. Failure to abide by this requirement is grounds for termination of certification.

Reports are made by letter or email to the CYC Office. Reports must be in written form and must be dated.

In cases where questionable criminal history is reported to CYCCB, on an application, during a renewal, by a third party who has this knowledge, or by other means, the immediate response of the office is to notify the practitioner that their certification has been SUSPENDED pending investigation and Board action. An investigation is then initiated as per the directions of the President and Board, a discussion held at the next scheduled board meeting, and a determination made as to further action. If the information reported is not found to have merit, the certification will be reinstated. If the criminal history is confirmed and it causes the practitioner to no longer be able to work with children, youth, and families in the jurisdiction where the practitioner works, the certification will be TERMINATED. The Board retains the right to take additional action or to specify conditions upon which the certification will be REINSTATED.


Reporting Ethics and Practice Violations

CYC-P Certified Practitioners who engage in a pattern of unethical, dangerous or unprofessional behavior should be reported to the CYC Office. Any practitioner who has knowledge relating to a pattern of unethical, dangerous, or unprofessional behavior has the ethical and moral responsibility to take action to remedy the situation and limit the possibility of harm to children, youth or family members receiving services. This is a fundamental professional responsibility of all CYC-P certified practitioners.

In cases where a pattern of unethical, dangerous or unprofessional behavior is reported to the CYC Office, the CYC Office will notify the CYCCB President and Board. An investigation is then initiated as per the directions of the President and Board, a discussion held at the next scheduled board meeting, and a determination made as to further action, depending on the facts determined. If the information reported is not found to have merit, no action will be taken. If the pattern of unethical, dangerous or unprofessional behavior is confirmed and is judged to be of adequate concern, the President and Board will take action up to and including TERMINATION of certification. The Board retains the right to take additional action or to specify conditions upon which the certification will be REINSTATED.


Colleague References And Supervisor Assessment Processing

Colleague References and Supervisor Assessments are submitted to the Office separately from the application form. The applicant gives the forms to the appropriate person, and signs off allowing them to return the forms without the applicant viewing them. The forms clearly indicate that CYCCB will not share the information submitted with the applicant. This is to encourage people submitting the forms to complete them truthfully. On both of the Colleague Reference and Supervisor Assessment forms, boxes are provided for the person completing the form to indicate whether or not they are recommending the applicant for certification.

If a Colleague Reference or Supervisor Assessment is submitted that does not recommend the applicant for certification, the CYC Office notifies the applicant that they need to submit an addition reference(s) or assessment. The name of the person who has not recommended certification is not shared with the applicant.

A total of four Colleague References may be submitted with any application. Two references recommending certification are required.

A total of two Supervisor Assessments may be submitted with any application. One assessment recommending certification is required.

This additional documentation will be considered by the application review team. Applications receiving negative recommendations will be reviewed by the CYCCB Board before being approved.



Certification File Status

When a practitioner submits a certification application, a file is created. All documentation relating to that person is kept in that file. Certification files are maintained in the CYC Office and remain open until closed. Files are placed on INACTIVE STATUS if an application is not completed within a 6 month time period or if a practitioner fails to renew a certificate for longer than a 2 year period. Notices are sent to the practitioner when a file is placed on INACTIVE STATUS. Files can be re-activated by contacting the office and requesting that the file be re-activated or by simply taking action to renew the certificate or complete the application process (which automatically re-activates the file).

If a practitioner tests and submits an application, a file is created. The opening of the file documents that the application process has been initiated. If a practitioner fails to complete the application process, the file is placed on INACTIVE STATUS after 6 months of inactivity. The file can be re-activated at a later date.

If a practitioners tests but does not submit an application, no file is created. Once the 6 month to 1 year time period following testing lapses, an application cannot be submitted. The practitioner must retest before submitting an application.

INACTIVE STATUS means that the CYC Office considers the file closed. Notices for application follow up or renewal will no longer be sent.